Passionate About Patient Care
Ambulance Services
Enhanced Care Services provides emergency and non-emergency ambulance services including routine hospital appointments and patient transport, critical care transfers, repatriations and frontline 999 support.
Our Ambulance Services
We provide a range of ambulance services, including frontline 999 support, patient transport, specialist transfers, admissions, repatriations, and high dependency and urgent transfers. Whatever your requirements, our mission is to deliver consistently high standards of patient care, irrespective of illness, injury, or location.
Ambulance Service Focus Areas
Private Patient Transport
1Our friendly and professional private patient ambulance transport services cover the whole of the UK. Our services include attending hospital appointments, discharges, transfers or relocations to other areas of the UK and much more. All transfers are undertaken in bespoke and modern patient transport ambulances.
Frontline Emergency Ambulance Services
2Enhanced Care Services has rapidly gained a reputation as one of the leading ambulance providers in the UK.
With a focus on excellence in patient care, Enhanced Care Services has some of the best healthcare professionals in the industry. ECS provides provides Paramedic and Emergency Care Assistant crewed emergency ambulances, meeting or exceeding most NHS Trust equipment specifications. As an organisation trusted to deliver over 50,000 hours of frontline Paramedic-led cover in 2024, you are in safe hands.
Emergency Care Assistant or Paramedic? Head to our recruitment page to find out more about joining our team.
Critical Care, Intensive Care, & Specialist Transfers
3Enhanced Care Services is one of very few UK ambulance organisations capable of providing enhanced and critical care transfers, utilising specialist Pre-Hospital Emergency Medicine and Critical Care Consultant led teams, with full intensive care transfer equipment and backed by robust governance.
We are also able to provide specialist admissions and court of protection transfers where patients may require sedation or a general anaesthetic in their home in order to safely transport them to hospital.
Our specialist transfer services include everything from the initial care planning consultancy, attendances at high court to give witness evidence and specialist transfers with a critical care team and emergency ambulance.
UK And Europe Ground Repatriations
4We provide a service where we collect patients returning via plane into the UK, having had an illness or injury abroad, and take them to a hospital or other medical facility. Our UK and Europe ground repatriation services include road-based transfers, airport collections and airside tarmac handovers.
As a specialist provider, we can undertake all levels of transfer, including high-dependency Paramedic-led transfers, to intensive care transfer teams from airside to hospital, reducing your air ambulance wait. All delivered by a professional, experienced team with a modern fleet and extensive equipment, backed by robust governance.
At ECS, our mission is to deliver safe, efficient, and compassionate ambulance transport for individuals who require additional medical or mobility support during their journey. Whether you’re travelling for a routine appointment, specialist treatment, or a critical care transfer, our team is here to support you every step of the way.
We operate a fleet of fully equipped, modern ambulances designed to meet a wide range of needs – from seated transfers and stretcher-based journeys to high-dependency and emergency care. Our crews range from experienced Emergency Care Assistants and Paramedics to Doctor-led Critical Care Teams, ensuring the right level of care is always on board.
Every vehicle is fitted with high-quality manual handling equipment, patient monitoring systems, and where required, advanced life support capabilities. Our team is trained to manage all aspects of your journey with professionalism, discretion, and a strong focus on patient safety and comfort.
Our services include:
- Non-emergency patient transport
- High-dependency transfers
- Emergency and urgent response
- Critical care and intensive transfers
- UK-wide relocation or repatriation
If you or someone you care for needs medical transport that goes beyond what public transport or taxis can provide, we’re here to help.
Get in touch today to speak with our dedicated transport planning team and find the right solution for your journey.
Other Services
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Learn MoreFrequently Asked Questions
Who can travel with me?
Due to space limitations and to ensure the privacy of our patients, we usually limit extra passengers to one person. This is typically a relative, carer or close friend, and it is agreed upon with the patient beforehand. In all circumstances, we consider the safety of the patient and the crew and assess your requirements on the individual merits.
What can I bring with me in one of your ambulances?
Generally speaking, we allow our patients to travel with an overnight bag and any items essential for their ongoing care.
Can my guide dog travel with me in an ambulance?
If you have a guide dog or other assistance dog that you wish to travel with you, we will consider the precise circumstances and make every effort to ensure they can travel with you. The safety of the patient and crew must always come first and these scenarios are judged on a case-by-case basis.
What areas do you cover?
We are based in the south of England and primarily cover London an the south, including Hampshire, Wiltshire, Dorset, Surrey and Sussex. We do however undertake longer distance transfers regularly so please do contact our team.
